We want you to be completely satisfied with your purchase. Our return and refund policy complies with UAE consumer protection regulations. Please read carefully before making a purchase.

1. Standard Returns

You may return any unopened merchandise in its original condition, including sealed packaging, within 7 days of delivery for a refund of the product price (original shipping and gift-wrapping charges are not refundable).

This 7-day return window applies only to non-defective items. Defective, damaged, or incorrect products are eligible for return or exchange in accordance with UAE consumer protection laws, regardless of the 7-day period.

2. Return Conditions

Products must be unused, in their original condition, and in the original packaging.

We cannot accept returns for items that have been opened, used, or damaged by the customer, except in cases where the product is defective or incorrect.

3. Defective, Damaged, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at info@verstylestore.ae

, including your order number and a photo of the item.

We will replace or refund the item at no additional cost to you, in accordance with UAE consumer protection laws.

4. How to Initiate a Return

To start a return:

Email us at info@verstylestore.ae

with your order number and details of the item.

Our team will provide the return address and instructions.

5. Return Shipping

Customers are responsible for return shipping costs, unless the item is defective, damaged, or incorrect.

We recommend using a trackable shipping service and purchasing shipping insurance. We are not responsible for lost packages if no tracking information is provided.

6. Refund Processing

Once your return is received and inspected, we will process your refund within 7 business days to your original payment method.

Refunds may take 7–14 days to appear, depending on your payment provider.

7. Exchanges

If you wish to exchange an item for the same product, please contact us.

Exchanges are subject to product availability.

8. Order Cancellations

You may cancel your order within 24 hours of placing it or before it has been dispatched, whichever comes first.

Refunds will be processed within 7 business days.

9. Contact Us

For any questions about returns, refunds, or exchanges, contact us at:

Email: info@verstylestore.ae
Phone/WhatsApp: +971 55 138 6484